IOSsoft focuses exclusively on the provision of ICT4D (Information and Communications Technology for Development) solutions to the public sector to meet the most important challenges of digital transformation and economic development.
Since 2005, IOSsoft has been working throughout the project cycle from technology planning, legal, regulatory, and operational frameworks to web- and mobile-based software development, business process reengineering, social media campaigns, and capacity building to support governments, multilateral donors, and the private sector worldwide.
Our solutions include business registries, single windows for trade, one-stop stops, collateral registries, and construction permit systems, among others, to enable a favorable business climate, improve the delivery of government services to businesses and the citizenry, facilitate trade and investment, and enhance transparency and accountability.
IOSsoft delivers off-the-shelf and SaaS (Software As A Service) technology solutions customizable in many languages and coupled with an in-depth understanding of international economic development and sustainable financing options.
IOSsoft interdisciplinary team of information system and information technology experts works on different areas such as community development, poverty, agriculture, healthcare, and basic education.
IOSsoft embraces its clients’ missions and works with them from strategy and design through system implementation allow the modern communication technologies, and it is a powerful tool for economic and social development.
IOSsoft has a proven track record for successfully developing integrated public IT systems (client registries, minor networking, training-of-staff, and database analysis and development in full pension and provident fund areas). In addition, IOSsoft has developed various e-Government (electronic government) software applications for governments in need of daat management, financial registries, border surveillance, mobile application solutions and social media campaigns.
We offer a leading one-stop-shop platform that automates and integrates key elements of trade facilitation and investment services. Our solution is fully configurable and easily localized to fit national procedures, institutional roles, and legal frameworks.
The platform supports end-to-end workflows across core processes such as business registration, licensing and permits, incentives management, import/export processing, and inter-agency coordination. It enables secure data exchange and interoperability with government and private-sector systems, improving transparency, reducing processing time, and strengthening service delivery for businesses and investors.
Our experts develop revenue and operational models and recommend a functional architecture aligned with the government’s strategic vision. Using estimates of transaction volumes, expected future growth, operating costs, and other performance metrics, our team provides evidence-based recommendations for fee structures and revenue-sharing models.
IOSsoft evaluates the key decisions that influence long-term sustainability, including unit cost per transaction, baseline Operating Expenditure (OpEx) and Capital Expenditure (CapEx) assumptions, and financial break-even analysis. We also assess the overall sustainability of operations from a public-sector perspective—ensuring citizen and business services remain affordable, transparent, and viable over time.
In addition, we ensure the transfer of the financial model and related tools to the client, together with structured knowledge transfer (workshops, documentation, and hands-on coaching) so the PIU and relevant stakeholders can update assumptions, run scenarios, and maintain the model independently after project completion.
Our software solution allows the provision of small, low-interest loans to low-income population, facilitating access to credit and other banking services to groups that otherwise would not have access to the traditional financial systems (specifically women).
Microloans enable lower-wealth entrepreneurs and small business owners to invest in needed resources and scale their businesses.
Secured Transaction refers to credit transactions where a creditor holds an interest in a debtor’s property (“collateral”) to secure a loan or other obligation. Our system allows registration of the transaction between parties. We have successfully worked on STR projects in Guyana, Suriname, Brunei, Saudi Arabia, Lao PDR, Kyrgyz Republic, Albania, and Bosnia and Herzegovina.
Communicate with contractors and applicants in real time and without paperwork delay.
Easy Permit Pro allows citizens and contractors to easily apply for construction permits. Stakeholders can immediately receive and review construction permit applications. Read more
Register Express Pro allows citizens and companies to apply for Trade and Business Registration permits.
The General Public can immediately receive their reviewed applications, thereby allowing them to communicate with stakeholders in real time, and without the once-requisite paperwork delay. Read more
Companies must understand the service requirements valued by their customers and create programs that deliver real value. IOSsoft helps you segment your client base to better understand unique service requirements and translate them into practical, measurable improvements.
Our consultants conduct a high-level assessment and provide a report outlining recommendations for restructuring the organization. We also deliver an implementation plan to guide the organization in the successful rollout of technological services.
To ensure solutions are implementable and procurement-ready, we define and validate functional and non-functional requirements, and we support the preparation of procurement documents (e.g., Terms of Reference, technical specifications, evaluation criteria, and implementation plans). IOSsoft works in compliance with major International Financial Institution / Multilateral Development Bank (IFI/MDB) procurement frameworks and rules—such as those of the World Bank, InterAmerican Development Bank and the African Development Bank—ensuring transparency, auditability, and alignment with client governance requirements.
As a critical component to reduce risk, IOSsoft will ensure that the technology plan is aligned with the organization strategy. We will craft a roadmap to ensure your IT platform is optimized for current and future needs.
IOSsoft provides an extensive range of services and solutions to make sure our clients harness the power of digital development. Our activities in the sector focus on five (5) key elements that combined form the basis for strong and inclusive digital economies:
Multidisciplinary collaboration is essential to the success of digital development. The digital agenda mobilizes a wide variety of experts in different fields, including, telecommunications, private sector development, education, labor, and social protection.
IOSsoft has expertise creating multidisciplinary collaboration and opportunities to integrate cutting-edge digital solutions – GIS, social media, business intelligent, and open source solutions – across sectors.
IOSsoft provides an in-depth analysis of an organization’s business processes to streamline operations, optimize performance, and enable automation. We help clients reduce operating costs, identify operational bottlenecks, and strengthen decision-making through clear, actionable insights and easy-to-understand data outputs.
As part of our approach, we apply proven Business Process Management (BPM) and Business Process Re-engineering (BPR) practices, supported by ISO 9001-aligned quality management principles to ensure consistency, traceability, and measurable improvements. We also leverage Lucidchart—our technology partner for process mapping and collaborative modeling—to document AS-IS and TO-BE workflows, validate requirements with stakeholders, and accelerate implementation readiness (https://www.lucidchart.com).
We have a keen understanding and proven methodology for engaging citizens in a cost-effective and efficient way. We help public institutions build transparency, create clarity around public discourse, and drive adoption of public services through coordinated digital communication, SEO, and social media outreach.
Our approach includes selecting the most effective channels for public-sector campaigns—typically Facebook, Instagram, X (Twitter), YouTube, LinkedIn, and WhatsApp (and, where relevant, TikTok)—based on audience segments, message type, and campaign objectives. We also apply SEO and content strategies to ensure government information and services are easy to find via search engines and are accessible to all users.
IOSsoft provides end-to-end support, including social media governance, policies and operating procedures, content and editorial planning, campaign execution, training and capacity building, and ongoing monitoring and reporting. We also develop and enhance web portals and digital service platforms based on client requirements, ensuring consistent messaging across channels and improved service delivery outcomes.
We complement these services with analytics and performance monitoring using tools such as Hootsuite (and comparable platforms) to track engagement, reach, sentiment, and campaign impact.
Communicate with contractors and applicants in real time and without paperwork delays. Easy Permit Pro allows citizens and contractors to easily apply for construction permits.
Stakeholders could immediately receive and review construction permit applications.
With our easy process you can submit applications and process the following permits: Construction permit, demolition permit, occupancy permit and re-zoning.
Communicate with contractors and applicants in real time and without paperwork delays. Easy Permit Pro allows citizens and contractors to easily apply for construction permits.
Stakeholders could immediately receive and review construction permit applications.
With our easy process you can submit applications and process the following permits: Construction permit, demolition permit, occupancy permit and re-zoning.
IOSsoft designs and deploys Public Key Infrastructure (PKI) and electronic signature solutions as core cybersecurity enablers for governments, with a strong focus on small countries and island nations where resilience, scalability, and legal alignment are critical. Our approach delivers secure, legally binding digital signatures that ensure authenticity, integrity, non-repudiation, and trust across e-government and e-services platforms. Technically, our solutions are based on X.509 digital certificates, support both centralized and federated PKI models, and are compatible with software-based certificates (PFX/P12) and hardware tokens or smart cards, depending on national policy and capacity.
The architecture is standards-based, API-driven, and interoperable, aligned with UNCITRAL technology-neutral principles, NIST baseline security practices, and modern encryption and key-management requirements. Designed for constrained environments, the solution supports cloud or hybrid deployments, integrates seamlessly with digital ID, document management, and service portals, and can operate initially under a Trusted Third Party (TTP) model, with a clear migration path to a future national Certification Authority—ensuring immediate impact while preserving long-term national sovereignty and cybersecurity governance.
FileNexuAI is an AI-enabled Document Management System that helps organizations digitize and control their information end-to-end—turning paper, scans, PDFs, and office files into a centralized, searchable online archive. It improves productivity and compliance through smart categorization, advanced search across document content, secure sharing of folders and documents, and built-in approval workflows with notifications and an audit trail. Designed as a paperless, low-cost, and highly effective solution for government modernization, FileNexuAI is ideal for agencies looking for a simple but powerful platform to streamline document handling, strengthen governance, and accelerate service delivery—while maintaining robust security through role-based access and encryption.
Social Media and SEO for the Public Sector